Luna Hotel Guest Services

Day Tour

Snow Monkey / Zenkoji Tour

Not to be missed is the Snow Monkey / Zenkoji temple tour. A visit to the world famous Jigokudani wild monkey park, home to 200 wild monkeys who spend their days soaking in nature’s hot springs followed by a delicious traditional Japanese set lunch course at a famed sake brewery. Last stop is a visit to one of Japan’s most revered temples with a history of over 1400 years, the Zenkoji Temple. Book a tour with our most recommend guides, Ski Japan Holidays, for a fascinating cultural experience


Matsumoto Castle Tour

Matsumoto Castle is one of Japan’s premier historic castles. The building is also known as the “Crow Castle” (Karasu-jō) due to its black exterior. The keep (tenshukaku), which was completed in the late sixteenth century, maintains its original wooden interiors and external stonework. It is listed as a National Treasure of Japan. Tours run on selected days, simply ask at the Front Desk should you like to make a booking.

Kimono Wearing / Tea Ceremony

A cultural experience for the ladies not to be missed. Take the opportunity whilst here to dress in the beautifully elegant Kimono dress and learn the craft of Origami followed by a traditional Tea Ceremony and Japanese Lunch.

Japanese Cuisine and Sushi Making Class

Learn to prepare authentic Japanese sushi and cuisine in a professional kitchen with our very own world-class certified Sushi Chef Nakazato and enjoy the delicious sushi you prepared for a traditional lunch. We offer classes to everyone and cater to up to 10 guests per class. Reservations are highly recommended. Please contact us at for more details.

Babysitting / Childcare

For your childcare needs whist here in Hakuba, we highly recommend these two services offering English speaking certified sitters who provide excellent, individualized care in the comfort of your accommodation.


Little Lily’s Babysitting

Little Lily’s offer a flexible “in-accommodation” childcare service taking infants to toddlers and cater to your children’s specific needs allowing you to make the most of your holiday. Whether it’s outside playing in the snow & building snowmen, a day-in playing games or making arts & crafts, a quiet night-in watching a movie, bi-lingual experienced babysitters with first aid and CPR certification will keep your children entertained.


Mommy Smiles Babysitting

Mommy Smile Babysitting service specializes in individual childcare, taking infants to toddlers. Offering the highest quality of childcare and family services, giving you peace of mind that your children are in good hands, we make sure that your experience with “Mommy Smile” will be a part of your memorable stay in Hakuba for all families, especially for the little ones.

Ski School

No matter your level of experience on the snow, we can assist you to find the best school, instructor or guide to make the most of your holiday here in Japan’s powder heaven.


Hakuba Snow Sports

Hakuba’s No.1 recommended English Speaking Ski School in town for private or group instruction. Their professional and personalized approach ensure you an exciting day on the mountain whatever your level of experience.


Evergreen Ski School

International Ski School and Café located at the Kokusai lifts of Happo One mountain. With emphasis on kid’s programs and facilities, we recommend enrolling your little ones in their YETI and HAKUBA HEROES CLUB for a fun and exciting day on the slopes.


Hakuba Powder Tours

For In-resort, Side and Backcountry tours with a professional photographer available to catch you in action, we recommend Hakuba Powder Tours powered by Olympic Medallist Steve Lee for a thrilling day exploring the variety of terrains Hakuba has to offer.

Ski Hire

We are fortunate in Hakuba to have a number of ski and snowboard shops with a wide selection of choices for all requirements.


Spicy Rental

Hakuba’s longest standing rental company and local’s favourite, Spicy Rentals have a number of shops strategically placed throughout the valley. Their most popular outlet in Happo is conveniently located opposite the Hakuba Spring Hotel with English speaking staff on hand to assist you with all the right gear for an exciting day on the mountain.


Rhythm Snow Sports

With possibly the largest range of ski and snowboard gear for hire, qualified boot fitters, an extensive retail range and valet service to pick you up, kit you out and return you to your accommodation, we highly recommend Rhythm Snow Sports for their efficient and personalized door-to-door service.


Central Snow Sports

Known for the widest range of demo skis and boards and their boot fitting by Masterfit, Central Snow Sports offer a friendly and personalized service and is growing in popularity with their busiest outlet located right across the main Gondola of Happo One mountain. A valet service is offered also for your convenience.


La Couleur

Spoil yourself with a massage in the comfort of your room. The ladies from La Couleur are renowned for the perfect massage whether it be an invigorating deep tissue or soothing aromatherapy style.


Hakuba Physio and Massage

Recommended Australian trained physiotherapist and experts in their field, book a session with Hakuba Physio for any serious bodily aches or pains for your relaxation and rejuvenation.


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